Frequently Asked Questions
If you have questions about the service request process, you can read our answers to frequently asked questions below.
No. If emergency services are needed, please call 911. This service is for non-urgent, non-life threatening issues.
yes! for both adults and children.
Surgery for children can be done at any Texas Childrens Hospital or at the Oak Bend River Oaks Surgicenter. All are done with pediatric anesthesiologists.
Surgery for adults are done at Oak Bend River Oaks Surgicenter
Yes!
Insurance can be used for the anesthesiology fee and the facility fee (hospital or surgicenter)
Insurance cannot be used for the surgeon fee. The Surgeon Fee will be transparent and upfront and will depend on the type of surgery. A superbill will be given for you to file with your insurance for reimbursement.
During her training, Dr. C realized that there is a huge disconnect between doctors and patients when health insurance is the middle man. Not the patient nor the doctor know the cost of the care as both are often kept out of the financial loop. What ends up happening is doctors are overbooked as they become hourly employees and patients are packed into short visits. Both sides end up unhappy.
That’s why Dr. C decided to leave the format of traditional medical care and pursue something revolutionary with MD On Delivery that would keep both patients and MDs happy. This format allows her to spend more time with her patients and not worry about meeting her RVUs (fancy medical term for quota). It also allows patients to know the finances ahead of time, rather than as a surprise bill. No one likes to talk about money, but getting a surprise bill is far worse.
Yes! A superbill can be provided for you to follow up with your insurance company for reimbursement. It is important to note that this CANNOT be done for those with Medicare.
Yes! Weekends and after-hours are not just for urgent cases. They can also be for regular appointments! The price, however, is the same as that for urgent visits as noted in the Services section.
Open Mondays, Tuesday and Thursday (9:30-3:30pm)
CLOSED Wednesday and Friday
Open Saturday/Sunday by appointment only
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