FAQ

Both!

No.  If emergency services are needed, please call 911. This service is for non-urgent, non-life threatening issues.

yes!  for both adults and children.

Surgery for children can be done at any Texas Childrens Hospital or at the Oak Bend River Oaks Surgicenter.  All are done with pediatric anesthesiologists.

Surgery for adults are done at Oak Bend River Oaks Surgicenter

Yes!  

Insurance can be used for the anesthesiology fee and the facility fee (hospital or surgicenter)

Insurance cannot be used for the surgeon fee.  The Surgeon Fee will be transparent and upfront and will depend on the type of surgery.  A superbill will be given for you to file with your insurance for reimbursement.

During her training, Dr. C realized that there is a huge disconnect between doctors and patients when health insurance is the middle man. Not the patient nor the doctor know the cost of the care as both are often kept out of the financial loop. What ends up happening is doctors are overbooked as they become hourly employees and patients are packed into short visits. Both sides end up unhappy.

That’s why Dr. C decided to leave the format of traditional medical care and pursue something revolutionary with MD On Delivery that would keep both patients and MDs happy. This format allows her to spend more time with her patients and not worry about meeting her RVUs (fancy medical term for quota). It also allows patients to know the finances ahead of time, rather than as a surprise bill. No one likes to talk about money, but getting a surprise bill is far worse.

Yes!  A superbill can be provided for you to follow up with your insurance company for reimbursement.  It is important to note that this CANNOT be done for those with Medicare.  

Yes!  Weekends and after-hours are not just for urgent cases.  They can also be for regular appointments!  The price, however, is the same as that for urgent visits as noted in the Services section.

Currently we service Texas, California, New York and Hawaii but are rapidly expanding to others. If you are seeking a certain specialist in your state we can search for one for you.

If your state is not listed please let us know so we can prioritize it

Lab blood tests can be done with health insurance or with cash/debit/credit card payment.  The fee for the actual blood draw, however, cannot use insurance.

An MD or Physician will see you and be responsible for your care. We have a team based approach in which you have a team taking care of you.  This includes your doctor, your nurse, or tech.  Your healthcare is important to us, so a team of us work together to attend to you.  Karina Canadas, MD is a board certified otolaryngologist, head and neck surgeon.

If needed, follow-ups or referrals may be made.

All of our employees are carefully hand-picked and are usually the best in their area.  They are fully trained and screened, and we conduct full background checks.  

• Allergies
• Broken Nose
• Cold And Flu
• Congestion
• Cough
• Dehydration
• Ear Drainage
• Ear Infection
• Earache
• Ear Trauma
• Ear or Nose Foreign Body
• Face Pain
• Facial Trauma
• Hearing Loss
• Laceration Repair
• Masses In The Neck
• Rashes And Insect Bites
• Sinus Headache
• Sinus Infection
• Sleeping Problems
• Snoring
• Throat Pain
• Speech Delay
• Tongue Tie
• Vertigo
• Wound Care

If your symptom is not listed here, please let us know, and we can help you find the right specialist in your state to help you via telemedicine (see Doctor Consultation Appointments).